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omi_conversations: 0357dde7-fe84-4205-955a-f1d030f53a27

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id created_at started_at finished_at title overview emoji category language source raw_json
0357dde7-fe84-4205-955a-f1d030f53a27 2026-04-21T18:14:57.146356Z 2026-04-21T18:15:48.985529Z 2026-04-21T18:22:29.753666Z Team Troubleshoots Cricket Help Desk Issue The group discusses a problem with a feature that is supposed to be automatic but appears to be broken. One participant asks for help monitoring strips and related Cricket Help Desk issues, and the others clarify which player or group is affected. The conversation then shifts to changing an AI style and drilling down through attached grooves/groups to select the right option, with some confusion about the exact task. They also briefly discuss whether a particular placement or setup is worth using, and one participant mentions seeing a possible use case for weekends. 🛠️ technology en omi {"id": "0357dde7-fe84-4205-955a-f1d030f53a27", "created_at": "2026-04-21T18:14:57.146356Z", "started_at": "2026-04-21T18:15:48.985529Z", "finished_at": "2026-04-21T18:22:29.753666Z", "structured": {"title": "Team Troubleshoots Cricket Help Desk Issue", "overview": "The group discusses a problem with a feature that is supposed to be automatic but appears to be broken. One participant asks for help monitoring strips and related Cricket Help Desk issues, and the others clarify which player or group is affected. The conversation then shifts to changing an AI style and drilling down through attached grooves/groups to select the right option, with some confusion about the exact task. They also briefly discuss whether a particular placement or setup is worth using, and one participant mentions seeing a possible use case for weekends.", "emoji": "\ud83d\udee0\ufe0f", "category": "technology", "action_items": [{"description": "Change AI style", "completed": false, "created_at": "2026-04-21T18:24:31.792004Z", "updated_at": null, "due_at": null, "completed_at": null, "conversation_id": null}], "events": []}, "language": "en", "source": "omi", "transcript_segments": [{"id": "1f901e25-f6d6-4709-8c26-f937a312c4ee", "text": "Okay.", "speaker_id": 0, "speaker_name": "Speaker 0", "start": 5.722022251575254e-07, "end": 0.40000057220208873}, {"id": "250679c9-6194-49db-98a5-0f456b44de97", "text": "One's new. Okay. Good to know. Thank you. That one's supposed to be automatic.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 0.8300005722021524, "end": 5.470000572202025}, {"id": "5e819264-3687-4751-9b8b-d88d737866a9", "text": "Right.", "speaker_id": 0, "speaker_name": "Speaker 0", "start": 5.710000572202034, "end": 6.030000572202198}, {"id": "29e88144-42bd-47e9-afee-09e5cbe744b9", "text": "Just broken?", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 6.510000572202216, "end": 8.350000572202134}, {"id": "f2251548-e1bb-4b3a-ad1e-8633cdbbd5e8", "text": "I ask you guys for, like, monitoring our strips and things Do guys and how?", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 13.110000572202125, "end": 50.789064598078994}, {"id": "54936f45-69d8-4ab1-983d-8989d315058c", "text": "Which player?", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 52.05906959807908, "end": 53.57906459807896}, {"id": "ff1fcd50-4614-4c13-9997-221f35b83fa0", "text": "And we'll get to it, yeah, which is can be pretty quick.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 53.57906459807896, "end": 56.049064598078985}, {"id": "5e3ae837-0352-4678-8ee6-a8491fcef36d", "text": "Okay. Okay. Thank you.", "speaker_id": 0, "speaker_name": "Speaker 0", "start": 56.049064598078985, "end": 57.08906859807894}, {"id": "0cea3ddd-9bbc-4302-8834-58033f307a29", "text": "Yeah. Of course. So is it sorry. What at Cricket help desk? Help. Okay. Okay.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 57.08906859807894, "end": 60.27907459807898}, {"id": "04dff2e4-31d1-4235-956f-72188946d97f", "text": "So I guess I had a", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 143.92547707556832, "end": 145.12546707556794}, {"id": "02e132b0-1844-4606-80c6-16700dcc3ec0", "text": "Yeah.", "speaker_id": 0, "speaker_name": "Speaker 0", "start": 149.52547707556823, "end": 149.76547707556801}, {"id": "6a375f14-e35b-47e9-ab68-b32031d87497", "text": "And so, like,", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 182.20547707556807, "end": 182.84547707556794}, {"id": "9e015ee4-377f-4d70-a26e-847d71288c9b", "text": "Yeah.", "speaker_id": 0, "speaker_name": "Speaker 0", "start": 185.72547707556805, "end": 185.9654770755683}, {"id": "d6d5c728-cfbb-4381-bec9-b24bd90650ed", "text": "We have a barrier selecting yeah, the group is if I But I wanna change the AI style.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 198.1654770755681, "end": 228.5213951683113}, {"id": "55601fed-6bad-4340-b879-e2051d5cb6e4", "text": "Yeah. And they're grooves that have attached. I just have to drill down and select. Just the AIG.", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 232.30139516831105, "end": 240.6813851683114}, {"id": "cc13ba64-b109-4aa3-9bed-6aaf5934c1d0", "text": "Then the well if I get all the bullet will", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 243.22140516831132, "end": 245.30139516831105}, {"id": "08a52b00-eeb5-4fbf-971d-e13d1b264f95", "text": "What do you think about the place employed around it? About employed. Yeah. I I'm not Yeah. I don't care if look that up. But, I mean, it's a that one just Look I so the task is changing, like, need.", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 275.34139516831146, "end": 331.5013951683113}, {"id": "10f82e7a-e55d-4005-8441-e2842fc5710c", "text": "Eating I think I think", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 347.2613951683111, "end": 348.9413951683114}, {"id": "a7fad68b-eb1e-4fd8-8191-f2641dcdf7ed", "text": "I I can I can see a use case for weekends? Right? In the slab in it.", "speaker_id": 3, "speaker_name": "Speaker 3", "start": 376.7413951683111, "end": 399.22137516831117}], "geolocation": null, "folder_id": null, "folder_name": null}

Links from other tables

  • 19 rows from conversation_id in omi_transcript_segments
  • 1 row from conversation_id in omi_action_items
  • 0 rows from conversation_id in sentiment_segments
  • 1 row from conversation_id in conversation_insights
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