omi_conversations: 848ab702-0cc0-4106-976a-5f4bab501e1a
This data as json
| id | created_at | started_at | finished_at | title | overview | emoji | category | language | source | raw_json |
|---|---|---|---|---|---|---|---|---|---|---|
| 848ab702-0cc0-4106-976a-5f4bab501e1a | 2026-01-30T20:55:24.209569Z | 2026-01-30T20:55:41.813860Z | 2026-01-30T20:57:11.815872Z | Jacob Cancels Hannon Stone Membership | Jacob speaks with Elena from Hannon Stone in Draper about his company membership. He explains that the membership is too expensive and that he rarely uses the services, noting he still has around 20 unused packages. Elena informs him about alternative billing options and clarifies the policy allowing up to three membership transfers per year, confirming Jacob has already used two. After confirming he wants to proceed, Elena agrees to cancel the membership and sends cancellation documents/points to his email for signature, which Jacob accepts. | ☎️ | business | en | omi | {"id": "848ab702-0cc0-4106-976a-5f4bab501e1a", "created_at": "2026-01-30T20:55:24.209569Z", "started_at": "2026-01-30T20:55:41.813860Z", "finished_at": "2026-01-30T20:57:11.815872Z", "structured": {"title": "Jacob Cancels Hannon Stone Membership", "overview": "Jacob speaks with Elena from Hannon Stone in Draper about his company membership. He explains that the membership is too expensive and that he rarely uses the services, noting he still has around 20 unused packages. Elena informs him about alternative billing options and clarifies the policy allowing up to three membership transfers per year, confirming Jacob has already used two. After confirming he wants to proceed, Elena agrees to cancel the membership and sends cancellation documents/points to his email for signature, which Jacob accepts.", "emoji": "\u260e\ufe0f", "category": "business", "action_items": [], "events": []}, "language": "en", "source": "omi", "transcript_segments": [{"id": "9d31a0bf-2525-41a1-925f-504f60204652", "text": "Hello? Hi. Is this Jacob? It is.", "speaker_id": 0, "speaker_name": "User", "start": -1.5808106468284677e-07, "end": 4.190009841918936}, {"id": "bfc51029-a86c-49b5-afab-0982043912f9", "text": "Hi. This is Elena giving you a call from Hannon Stone in Draper. Oh, yeah. I was just calling because I received a note you were looking at a company or membership.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 5.2299998419189535, "end": 13.240009841918948}, {"id": "9ae3307d-2430-4004-a280-e8c37e8bc87c", "text": "Is that correct? That's right. Yes.", "speaker_id": 0, "speaker_name": "User", "start": 13.240009841918948, "end": 14.200009841918927}, {"id": "32c59e47-4b4a-441d-afc3-5d252a735e31", "text": "Okay. Perfect. Is there any particular reason to No.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 15.55000984191895, "end": 18.030009841918968}, {"id": "162e8a6d-4956-4eb1-87f6-ed33a50524c0", "text": "Just too expensive right now.", "speaker_id": 0, "speaker_name": "User", "start": 20.970009841918966, "end": 22.89002984191893}, {"id": "df1538c4-0edb-413f-ad73-b12702b4ee96", "text": "Okay.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 23.80000984191895, "end": 24.440009841918936}, {"id": "7ab88c32-2b97-48a4-ab2e-f967cbe0ad02", "text": "I do wanna make you aware of some other options that we can have in case they work better for you. Do offer free to be useful deposit, or we do also offer buy do monthly, which is every other month.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 32.170009841918954, "end": 40.75000984191894}, {"id": "864d624d-40f8-4cb0-8840-fdc52773a094", "text": "No. I don't use them often. I like 20 packages that I have haven't used them. So Okay. We've got no word. And I'm not yeah.", "speaker_id": 0, "speaker_name": "User", "start": 45.420009841918954, "end": 53.46998984191896}, {"id": "7eeb6403-3b5d-41dd-8ca2-1c8bf69dc662", "text": "Okay. There is a limit to how many I can to another person too. Right?", "speaker_id": 0, "speaker_name": "User", "start": 59.66000984191896, "end": 65.80000984191895}, {"id": "1a4ce243-d90f-4673-8b9e-668d000eba6e", "text": "This is transfer up to three.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 67.96000984191892, "end": 69.72000984191897}, {"id": "fbaa4a5f-f1a4-4c92-9bfe-1a884ebf8cb4", "text": "Okay. In what time period? Done A year? Throughout the year.", "speaker_id": 0, "speaker_name": "User", "start": 69.72000984191897, "end": 73.78000984191897}, {"id": "b697febb-804a-42ef-8124-39bc27dbdbd9", "text": "Okay. It does look like you've done two for the year.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 73.78000984191897, "end": 76.22000984191897}, {"id": "3773cac6-9d4b-4ebd-8c01-a3abfe33769b", "text": "Okay.", "speaker_id": 0, "speaker_name": "User", "start": 76.22000984191897, "end": 78.06000984191894}, {"id": "60103adc-9aee-4400-a9b3-bf31cfbbb8e0", "text": "One more. Okay.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 78.06000984191894, "end": 78.78000984191897}, {"id": "623abee4-8a49-4e85-990a-19b29b2fd348", "text": "K.", "speaker_id": 0, "speaker_name": "User", "start": 80.91000984191896, "end": 81.47000984191897}, {"id": "fe2eb5a9-5e80-4d75-939b-471f94f4b118", "text": "No worries. I'll go ahead and get you canceled then.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 81.47000984191897, "end": 83.71000984191892}, {"id": "290c87b3-29c5-4eab-8c8a-dc4a187680b4", "text": "And then is that a good email on file for my youth?", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 85.96000984191892, "end": 88.76000984191893}, {"id": "8a48a275-1777-40b7-ba02-db24d0304f0a", "text": "Yes.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 89.14000984191892, "end": 89.46000984191892}, {"id": "c83e45f1-03aa-4a55-a095-143ce18898ed", "text": "K. Perfect. I'll go ahead and get some points sent over to that email. If you get them signed, you'll be good.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 90.57000984191893, "end": 94.89000984191892}, {"id": "99c55860-bc95-470b-8bd2-96592f5a25d7", "text": "Okay. Thank you.", "speaker_id": 0, "speaker_name": "User", "start": 95.06000984191894, "end": 95.86000984191895}, {"id": "e1a6361f-e082-4726-82fb-a87e2b96feee", "text": "Of course. Yeah.", "speaker_id": 2, "speaker_name": "Speaker 2", "start": 97.14000984191892, "end": 98.18000984191895}, {"id": "57c01e52-02db-4a1b-a44a-cd93992266ff", "text": "You a good one. You too. You too.", "speaker_id": 0, "speaker_name": "User", "start": 98.35000984191896, "end": 100.11002984191896}, {"id": "9b4dfe0d-07b7-4a6c-89c8-8d990a0e5fd0", "text": "Bye bye. Alright. Bye bye.", "speaker_id": 1, "speaker_name": "Speaker 1", "start": 100.11002984191896, "end": 101.63000984191893}], "geolocation": {"google_place_id": "ChIJjxkxH9CFUocRdVwY5tBtqrQ", "latitude": 40.534240623437526, "longitude": -111.96380706309287, "address": "2997 W 11925 S, Riverton, UT 84065, USA", "location_type": "street_address"}} |